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  • Searching the database for articles by a specific author can be completed by either typing out the authors full name in the "Query” search function or by searching using the separate "Author Search” Function.
  • If using the Query Search, type the authors first and last name in the Query box e.g. David Miller, and select the ‘Author’ check box below.
  • A general author search can also be conducted in the "Query” function, using either surname or first name, and a list of articles containing this name in the author list is provided, e.g. searching for "David”, will provide all articles with the name "David” in the author list.
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Query:
Search In: Document Name Subject Author Series

Subject Search: Speaker Papers

Author Search: Speaker Papers

Series Search: Speaker Papers

Subject Search: "General Insurance Code of Practice"



DOCUMENT NAME SERIES

It's not about the loudest voice: A Review of the New Regime for Complaints Handling
SUBJECTS COVERED: Complaints handling :: ASIC RG 271 :: Regulation :: Internal dispute resolution :: GENERAL INSURANCE CODE OF PRACTICE3.46M
AUTHORS: HELEN TAYLOR & CLAUDINE SALAMEH & MATT ELLIS23 June 2021

GENERAL INSURANCE CODE OF PRACTICE - Cracking The Code
SUBJECTS COVERED: GENERAL INSURANCE CODE OF PRACTICE :: Claims Handling :: Claims Assessment :: Financial Hardship :: Claims Investigation662.84K
AUTHORS: Jane Reid & Luke Taylor23 July 2020

 
 
 

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